Privacy Policy

This Privacy Policy explains how Madd Technologies LLC, called Madd Technologies, we, us, or our in this policy, collects, uses, shares, and protects information through our public website, contact forms, waitlists, product pages, and related online services. Product-specific services, including ARIA, may have additional policies that apply to those products.

We may collect information you provide directly, information collected automatically, and information received from service providers.

• Contact details such as name, email address, company, phone number, and message content.
• Waitlist and product-interest details such as selected product, role, organization, and requested follow-up.
• Technical data such as IP address, browser type, device type, pages visited, referring page, approximate location, cookies, and local storage preferences.
• Support and communications data such as email replies, form submissions, and records of requests.
• Business relationship data such as project details, service interests, and billing or procurement context when you choose to share it.

• Respond to inquiries, support requests, waitlist submissions, and business communications.
• Provide, maintain, secure, troubleshoot, and improve our website and services.
• Send product updates, launch information, or other communications you requested or that relate to our services.
• Understand interest in Madd Technologies products and services.
• Protect against fraud, abuse, security incidents, and unauthorized access.
• Comply with legal, tax, accounting, contractual, and operational obligations.

We may share information with service providers that help us operate the website and business, such as hosting, databases, email delivery, analytics, security, support, and professional service providers.

We may also disclose information if required by law, to protect rights and safety, to investigate abuse, or as part of a business transaction such as a merger, acquisition, financing, or sale of assets.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

We use cookies, local storage, and similar technologies to remember preferences, operate the site, understand usage, and improve reliability. See our Cookie Policy for more detail.

We retain information for as long as needed to provide services, respond to requests, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect security. Retention periods vary based on the type of information, the purpose of processing, and legal requirements.

We use reasonable technical and organizational safeguards designed to protect information. No website or online service can be guaranteed completely secure, so please avoid sending sensitive information through public contact forms unless necessary.

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or export certain personal information. You may also opt out of some communications by using available unsubscribe or contact options.

You can submit a data removal request through the Data Removal Request page.

The Madd Technologies website and services are not intended for children. Do not submit information about children unless you have the required authority and legal basis.

We and our service providers may process information in the United States and other countries. Where required, we use safeguards intended to support lawful transfers.

We may update this Privacy Policy from time to time. The effective date and last updated date show the current version. For privacy questions or requests, use the Madd Technologies contact page or data removal request page.